HOTIANA Care · Lahore · for families abroad

Your parents just talk. Things get done.

آپ کے والدین کا خیال، ہماری ذمہ داری

In their own language, on the phone and TV they already have. The AI does what it can. When something needs hands in Pakistan, you approve it and our care team does it, with a report and receipts the same day.

"Abbu, this is connected to your phone and the TV. Just talk to it, the way you talk to anyone. If it can't do something, it will tell you. Ask for me and it fetches me. If you need something, I get a message and it's taken care of. It's always there, and it never gets tired."

Free for every family

Free

A voice for your parents

They speak in Urdu, Punjabi or English, and their phone or TV does it: open YouTube, call you, read a message aloud. It works with the AI your family already uses, or with ours, at no cost.

Free

Family File

Photograph a prescription or a report. Get a medicine list and a plain-language summary that every sibling sees, plus an emergency card for the fridge. Never a diagnosis.

Free

Ask for help, any time

When your parent asks for something the AI can't do, you get the request on your phone, priced if it costs money, and you decide.

No ads. We never sell or share your family's health information.

When it needs hands: care plans in Lahore

A named, police-verified care lead and a backup for your parents, starting in DHA and Cantt. Billed monthly to your card. Cancel any month. Full refund within 7 days.

Parents who are fine

Home Check

US$49 a month [confirm]

  • A welfare visit every week or two, with a photo report the same day
  • Supplies and medicines in stock, household staff checked tactfully
  • Electricity, UPS or solar, gas, water and repairs, with vetted tradespeople at fixed prices
Choose Home Check
Parents with medical needs

Care

US$79 a month + US$30 per doctor visit [confirm]

  • Everything in Home Check
  • The care lead goes to every doctor and hospital visit; you join by video if you want
  • A written report the same day: what the doctor said, medicines, next steps, receipts
  • Medicine check on every visit; refills and home lab tests
  • An emergency plan, a printed folder and a card on the fridge
Choose Care
More visits

Care Plus

US$129 a month, two doctor visits included [confirm]

  • Everything in Care
  • Two escorted doctor or hospital visits each month
  • Priority for urgent help during staffed hours
Choose Care Plus

A one-time intake visit is US$49 [confirm]. Anything else that costs money, like a lab test, a repair or a nurse visit, is shown first as "vendor cost + our fee", and nothing happens until you tap Approve. We never take commissions from doctors, hospitals or labs.

Your first 30 days

Day 0

You tell us about your parents in a 20-minute call and choose a plan.

Day 1

A doctor from our team calls your parent in Urdu, explains who will visit and what will be shared, and records their consent. Your parent decides what stays private.

Days 2–3

The care lead's first visit: every medicine pack checked, home safety checked, an emergency plan written with you, a folder and a fridge card left behind. Your first report arrives that evening.

Every week

A short update every sibling sees. Your parent has seen it first.

Day 30

A month summary: visits made, hours from visit to report, medicines and money. You renew or cancel.

Our standards

A named care lead and a backupFor every family, introduced in person
A report after every visitWithin 6 hours, with photos and receipts
Replies to youWithin 2 hours during your daytime, wherever you live
Urgent problems at homeA same-day response in Lahore during staffed hours
PricesFixed and published. No mark-up for families abroad, and no rush premium in a crisis
MoneyEvery rupee receipted, a monthly statement, larger spends approved by you
ProofWe publish our numbers: visits on time, hours to report, renewals

These are our pilot targets. We publish what we actually achieve.

Who we are

Uzair Hotiana and Khayyam Masood, both medically trained (MBBS), live in Mississauga. Like most people we know here, our parents live in Pakistan. Our family's businesses in Lahore, including staffing and security companies and a hospital partner, give us trusted people on the ground from day one. [confirm wording]

Questions

Does my parent need a smartphone?

No. The care plans need no app at all. The free voice works on an Android phone or a Google or Android TV.

Is this medical advice?

No. We never diagnose. Only your parent's own doctor changes medicines. We go with your parent to the doctor and make sure you hear what was said.

Who sees my parent's information?

Your parent decides what is shared, and with which children. Health details live in your family's private space, not in WhatsApp groups.

Where do you work?

DHA and Cantt in Lahore first. Join the free app from anywhere, and we'll tell you when care plans reach your parents' city.

What if something goes wrong on a visit?

Every care lead is trained in first aid and CPR. They call Rescue 1122 and the planned hospital, an on-call doctor guides by video, and you're told in real time. We never promise ambulance times.

Start

Free sign-up takes two minutes. Or talk to us first.